Seasonal Peak Operations Coordinator

Seasonal Peak Operations Coordinator
Wrocław, ul. Wagonowa 2A
  • contract of employment
  • additional / temporary, full-time
  • job level: trainee,
  • full office work
  • 50 vacancies
  • Запрошуємо працівників з України
  • Робота для іноземців(без польської)

Additional information

Days of work: Monday to Friday, Saturday, Monday-Friday;Tuesday - Saturday; Sunday-Thursday;

Working hours: 2 different working hours available: 6:00 -14:00 and 14:00 - 22:00

Required languages: English

Company location Wagonowa 2A, Wrocław

Your responsibilities

  • Working hrs: either 6:00 - 14:00 or 14:00 - 22:00
  • Project time frame: 6th October - 20th December
  • Attending scheduled training workshops to get acclimated with Customer Peak Season project for the United States market , operational framework, and standardised processes
  • Promote tech tracking requirement to all Peak drivers in North America
  • Proactively track loads for early identification and resolution on issues
  • Escalate issues to Peak team leaders
  • Manage drivers until each multi-stop load is delivered in full (marking in/out times at each stop, monitoring ETA’s, confirming trailer numbers)
  • Collaborative communication with Customer, RXO drivers, and fellow teammates
  • Constant communication with Customer regarding tracking updates and potential issues
  • Coverage of all planned loads & recovery support
  • Uphold service expectations & provide top tier service
  • Facilitate questions from Customer employees, driver, and fellow RXO alike
  • Work with RXO leadership to adjust shift schedules based on customers needs

Our requirements

  • English – level B1/B2 (Polish not required)
  • Ability to build strong relationships, internally and externally, and be a contributing team player
  • Confident decision-making skills, problem-solving ability, issue and conflict resolution
  • Adaptability, multitasking ability, sense of urgency
  • Persuasiveness, assertiveness, confidence
  • Ability to work independently and as part of a team
  • Strong communication skills
  • Organization and strong attention to detail
  • Ability to take direction and appreciate constructive feedback
  • Accountability, integrity, honesty

Optional

  • Customer service experience

What we offer

  • This is great opportunity for students and graduates to get first work experience in multinational organisation!
  • Onsite training – we will teach you everything you need to know in the Peak Season Project
  • Diverse and Inclusive environment
  • Opportunity to get familiar with Supply Chain Business overseas
  • Casual atmosphere
  • Possibility to continue career path at RXO full time, after the project ends

Benefits

  • fruits
  • video games at work
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • charity initiatives
  • E-learning platform

The role and the team

  • Peak Season Operations Coordinators service the North America market and are responsible for overseeing the day-to-day RXO Peak Operations for the RXO customer’s network they are assigned.
  • Project lasts from 6.10.2025 to 23.12.2025
  • Full office work
  • Student very welcomed
  • You will focus on the customer and carriers service aspect of our business, helping them move their inventory in the most cost-effective way by identifying and providing logistics solutions. As temporary hire at RXO, you will work along with the regular Small Package Operations team to effectively operate a customer account through constant communication with customer contacts, carriers and drivers.
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